Biofeedback

Biofeedback is a non-invasive method used to help you gain control over psychological functions using real-time feedback from psychophysiological equipment.

Sessions may involve the placement of surface electrodes on your body to monitor physiological responses such as heart rate, muscle tension, or brainwave activity (EEG). The data collected is used to provide you with feedback in the form of visual-audio stimuli, helping you achieve your behavioural goals.

60-minute Biofeedback sessions are typically held on a weekly basis with a follow-up online a few days later. A minimum of 12-18 weeks of sessions is recommended for optimal results.

You will need to purchase an interval timer ("Gymboss") from a third party (details will be supplied to you by our therapist). The price of the device from most suppliers is approximately €30.

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Biofeedback precautions

Biofeedback may impact certain medical conditions or medication requirements. It is essential to inform your physician about your participation in biofeedback therapy, especially if you have cardiac issues, if you are diabetic, hypoglycaemic, or taking medication. Please also notify the clinic/therapist if you have a history of seizures.

You are responsible for informing your GP and the clinic about any changes in your symptoms or new symptoms.
 

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Confidentiality

From the moment the client gets in touch with us, everything they say is confidential.
Our confidentiality policy is held for the client's own protection, and for the protection of vulnerable adults, teenagers and children. Therefore, there will be no disclosure of the client's case or engagement.

The only limit to our confidentiality policy is when the client or others are at risk of serious harm, life threat, safety threat, or criminal activity. This limit to our confidentiality policy includes but is not exclusive to reports of child-, elder-, and dependent adult- abuse, which can be physical-, sexual- or emotional- abuse; and expressed threats of violence.

As the client's Healthcare Representative, we are mandated people, i.e. we are legally obliged to report to Tusla (National child protection, early intervention and family support services Agency) any disclosure or concern of abuse or neglect, that is physical, sexual or emotional, and that occurs to anyone who is now under 18 years of age, or who was under 18 years of age at the time of the experienced abuse if the perpetrator has access to other children. Please note that, therefore, the limit to our confidentiality policy also includes retrospective reports of abuse, for example, if the client is an adult now and they disclose having been abused as a child.

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Note:

• If you are in crisis, you can always text HELLO to 50808 or Call Samaritans using their freephone 116 123

• Alternatively, if you have a risk emergency and need to reach us outside of hours, you may use our emergency phone contact and WhatsApp, 0899 72 42 30.

• Please note that we are not an emergency service, such as hospitals, psychiatric units, Accident & Emergency (A&E), ambulances, police, fire brigade, or 24/7 services. Therefore, we can only help you within our scope of work availability and make relevant referrals for yourself.

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Data Protection Policy

Dublin Mind Clinic collects and stores your personal information safely for the purpose of delivering the services provided by Dublin Mind Clinic to you as our client. In addition, your anonymous data is solely used for the purposes of research and development of our services.

Your personal information is collected for therapeutic purposes and may include your medical/psychiatric history. You agree to share relevant details with your therapist for continuity of care.

Dublin Mind Clinic keeps your data due to legal requirements for seven years from the date you last engaged with our services, after which all of your data will be destroyed to protect your confidentiality further. In the case of clients who are minors, their data will be kept until they reach 24 years of age, after which point their data will also be destroyed.

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Engagement in Telehealth (Online Therapy)

Telehealth is the distribution of health-related services and information via electronic information and telecommunications technologies to support long-distance clinical health care, client and professional health-related contact, care, advice, education, intervention, monitoring, remote admissions, and health administration. Telehealth technologies include videoconferencing, the internet, store-and-forward imaging, streaming media, and terrestrial and wireless communications.

Dublin Mind Clinic takes your safety and confidentiality seriously. This is why we invest on the highest standards of professional telehealth platforms, which are GDPR and HIPAA compliant, and which include encryption of all data involving your video therapy connection. In addition, none of the messages exchanged or videos used during therapy are recorded; all video therapy data is automatically destroyed after each online session.

As much as Dublin Mind Clinic ensures your safety and confidentiality from our end, it is also crucial that you take responsibility for ensuring your safety and confidentiality from your end. Therefore, our online therapy requires that you: Use a private device (not a public access device); use a private network (not a shared network); do not leave your online therapy screen open when you move away from your device; consider who may have access to your device information; ensure a private and confidential space for your online therapy; and a reliable high speed internet connection.

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Please note that for online appointments, you are not to engage with the therapist and they are not allowed to engage with yourself outside the therapy framework

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Sessions

We use a brief therapy/training model. Expect a minimum of 12-18 weeks of sessions. The regular schedule for most people (although this may vary) comprises the following steps:

1. Free (15 mins) pre-therapy session (phone call or visit to clinic to ask questions about the therapy).

2. Initial Evaluation (120+ mins): 2 sessions (€200), including:

   • Free (15 mins) pre-therapy session (phone call or visit to clinic to ask questions about the therapy)

   • Initial Evaluation (120+ mins), which includes:

   • In-clinic session, including detailed Intake Interview, Psychophysiological Stress Profile (PSP), thorough assessment of Heart Rate Variability (HRV), Key biofeedback and psychological metrics, and Report in clinic (120 mins).

   • Online Follow-Up Session later in the week (30-45 mins)

3. Subsequent Weekly Sessions (105 mins): 2 sessions (€120):

   • 1 session in clinic lasting 60 mins

   • 1 online session later in the week lasting 30-45 mins

   • The Biofeedback Weekly Sessions involve Biofeedback training with real-time feedback to enhance your ability to self-regulate your physiological functions.

It is not tolerated that sessions go overtime, as this jeopardizes the time-sensitive work that Dublin Mind Clinic commits to the development of its services for all of our clients. It is also not tolerated that clients block book their sessions in advance, as this jeopardizes other clients’ possibility to adhere to Dublin Mind Clinic’s weekly availability.

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Fees

1. Sessions must be paid in advance. You can pay your session fee via card at the reception before your session start or by paying the invoice in advance.

2. You must first pay any outstanding session amounts before a next session can be booked.

3. If you arrive at your session and are unable to pay any outstanding and/or current fees, it will be necessary to reschedule your session for a later date.

4. Card payment: For card payments, please have your card ready for payment at reception before your session start. It is recommended to have a backup payment method in case the card is not accepted or if there are any technical issues.

5. We do not accept cash or check payments.

Fees are not to be accumulated and paid at a later stage. Therefore, it is the client’s responsibility to ensure they have the required fee for their appointment.
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Dublin Mind Clinic fees are competitive and take into consideration individual clients’ financial needs.

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Biofeedback Initial Evaluation (including an in-clinic evaluation and an online follow-up session) is €200, and Biofeedback Weekly Sessions (including an in-clinic session and an online session) are €120.

Late arrivals may result in reduced session time, and block booking of sessions is not permitted.

 

Late Cancellations

Late cancellations within less than 48 hours in advance of the time of your upcoming session are charged half-price:

• €100 for Initial Evaluation

• €60 for Biofeedback Weekly Session

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Otherwise, a minimum of 48 hours’ notice in advance of your appointment time is required in order to cancel your session free of charge.

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No Show

If no effort is made to cancel your appointment 48 hours in advance of the time of your appointment, OR if you cancel your appointment within 2 hours or less from your appointment time, you will be charged in full for your missed session:

• €200 for Initial Evaluation

• €120 for Biofeedback Weekly Session

Otherwise, a minimum of 48 hours’ notice in advance of your appointment time is required in order to cancel your session free of charge.

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Free First-Time Consultation (for Psychotherapy only)

This service is a once-off service for Psychotherapy only. If you do not attend your booked free first-time consultation, you can no longer use it for your next booking(s), and future sessions are subject to the regular prices and terms.

 

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Being late

If you are late for your appointment, we will do what we can to give you your full treatment time. However, treatment time may be shortened to allow us to finish on time for the next client.

 

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First Appointment

You may call or e-mail Dublin Mind Clinic to make your first appointment. Although GP referrals are appreciated, they are not a requirement and you may make an appointment directly with us.

 

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Housekeeping (in-person Therapy)

Please adhere to and respect our housekeeping rules listed below:

1. No Photography

2. No video recording / video calls

3. No vehicles and animals inside the premises (except service animals)

4. No property damaging

5. No children are left unattended.

6. Keep sound to a minimum to respect all sessions. Mute electronic devices and avoid calls while on the premise.

7. Food and drinks: No food or beverages are allowed inside Dublin Mind Clinic therapy rooms, with the exception of a bottle of water that may be taken with you to your session.

8. No disruption to ongoing sessions (i.e. knocking, door opening)

9. All visitors must report to the reception.

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General Notes

Please note that we do not provide any advice regarding clients’ health insurances and taxes and clients’ eligibility to claim for their fees. It is the client’s responsibility to inform themselves with their health insurance about whether they are or not eligible to claim their fees.

Please be aware that Dublin Mind Clinic cannot answer to time-sensitive queries or concerns from clients that emerge between or outside of their sessions. Therefore, we ask that such time-sensitive queries or concerns are brought to your next session, where they can be addressed and planned.

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Permission to be contacted

Please let us know if you give us permission to contact you between or outside of sessions where necessary or in your interest.

 

I hereby consent Dublin Mind Clinic to contact me via: